Outgoing Email Problems

Hi TrishMc,

I have had a send problem since Jan 25 since they changed the ports but I can send and receive e-mails to a point.  I send Group/Bulk e-mails but when I try and send one with over 8 recipients it fails and gives me this message.  An error occurred while sending mail. The mail server responded:  5.2.0 57kT1x00M06mlRu017kThU internal error. Please check the message and try again.  I have contacted Cox at least 6 times getting different answers most of the time.  Talked with a Cox guy last night on the phone and have a ticket number and stuff and he supposed to have escalated it and I gave him my cell number but no call so far.  I checked the Cox Error Codes and the numbers in the above message I get back does not match any of their codes so I am stuck and like I said this has been going on since Thursday and tomorrow morning will be one whole week.  Have you seen any error code as above a d if so do you have a fix for it.  Like it said it will allow me to send single emails and groups up to 8 people but when I put the 9th person in, it fails.

Thanks

Ron