Outgoing Email Problems
I am running Windows 7 and using Outlook 2007 for my email. For most of the past week and still continuing, Outlook has been able to receive emails but unable to send emails and continually - like ov...
Forum Discussion
We are chasing our tails and they are going to the bank. We have probably met at least 50% of their best tier 2 techs and spent endless time on their chat and phone. Same problems as 2 weeks ago. I WANT to change my password...since they have set us up with silly stuff like "pail378" we MUST use ssl. We MUST use secure ports. But silly passwords? Apparently ok. Because we can't change them .we get error messages.
My suggestion.....if you have spent more than 2 hours trying to get email to work.....call billing. Politely tell the poor person who answers that they can't help you. Ask them to go get someone who can give you a generous discount on this month's bill. Then tell that person you are billing them for your time! I did it last month and they looked at the number of "tickets" I had and agreed. I'm doing it again tomorrow. This time my husband was involved. Our time counts! They have to respect that.
And I keep suggesting they have a weekly "ticket drawing" where the lucky person gets a free month of services.
