Outbound Spam Filters Have Run Amok -- Again

Hi Bohenlv, it is important to ensure that the email recipient (your attorney, in this case) has his or her email account set to not delete spam automatically. In OMAQman's scenario, above, his wife's account was set to delete spam automatically instead of tagging email as spam and delivering it to the Inbox or the Spam folder. It's possible that your attorney's network blocks email from Cox for some reason. Without knowing more about your attorney's email provider, email settings, and corporate network, I'd hesitate to speculate or label this issue as outbound spam filtering. Be sure that your emails to your attorney don't include any URLs or hotlinks. Be sure to use proper spelling and grammar and to include a subject line. This will make your emails less likely to be blocked on the receiving end. Also, if using security or anti-virus software on any of your devices, disable the mail scanning feature. -Becky, Cox Support Forums Moderator