\n Cox.Help@cox.com with your name and a copy of this forum message. We're glad to help.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":1,"postTime":"2024-06-13T12:41:38.743-07:00","lastPublishTime":"2024-06-13T12:41:38.743-07:00","metrics":{"__typename":"MessageMetrics","views":367},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:bekvh56327board:internet/message:153980/message:154045","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":true,"editFrozen":false,"body@stringLength":"622","rawBody":"Hello, I'm really sorry about the service issue there. When your neighborhood is impacted by an outage, an alert is displayed when you log into the Cox App or sign into cox.com on a cellular device. Click on the alert and enter your phone number to sign up for outage-specific updates via text message. Learn more at https://www.cox.com/residential/learn/cox-app.html. You can also email us at
\n Cox.Help@cox.com with your name and a copy of this forum message. We're glad to help.
I am down in 85013, since yesterday around 2:30pm. Unreal. I got refunded $22 and thatās it so far.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"126","kudosSumWeight":1,"repliesCount":0,"postTime":"2024-06-13T16:09:52.497-07:00","lastPublishTime":"2024-06-13T16:09:52.497-07:00","metrics":{"__typename":"MessageMetrics","views":242},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:bekvh56327board:internet/message:153980/message:154085","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"readOnly":true,"editFrozen":false,"body@stringLength":"131","rawBody":"I am down in 85013, since yesterday around 2:30pm. Unreal. I got refunded $22 and thatās it so far.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:154085_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:154043":{"__typename":"ModerationData","id":"moderation_data:154043","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:154043":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:20390"},"id":"message:154043","revisionNum":1,"uid":154043,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:internet"},"parent":{"__ref":"ForumReplyMessage:message:154042"},"conversation":{"__ref":"Conversation:conversation:153980"},"subject":"Re: Outages Zip Code 85018","moderationData":{"__ref":"ModerationData:moderation_data:154043"},"body":"Hi, there. I'm really sorry about the service issue and I'd like to help. Although I am unable to locate an outage by zip code or city, I can look it up for you with the full physical address. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. I'm happy to assist you.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-06-13T12:17:20.326-07:00","lastPublishTime":"2024-06-13T12:17:20.326-07:00","metrics":{"__typename":"MessageMetrics","views":342},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:bekvh56327board:internet/message:153980/message:154043","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"366","rawBody":"Hi, there. I'm really sorry about the service issue and I'd like to help. Although I am unable to locate an outage by zip code or city, I can look it up for you with the full physical address. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. I'm happy to assist you.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:154043_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:154048":{"__typename":"ModerationData","id":"moderation_data:154048","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:154048":{"__typename":"ForumReplyMessage","uid":154048,"id":"message:154048","revisionNum":1,"author":{"__ref":"User:user:91416"},"readOnly":true,"repliesCount":5,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:internet"},"parent":{"__ref":"ForumTopicMessage:message:153980"},"conversation":{"__ref":"Conversation:conversation:153980"},"subject":"Re: Outages Zip Code 85018","moderationData":{"__ref":"ModerationData:moderation_data:154048"},"body":"85008 here. Been without service since early yesterday morning. Same BS, āWeāre sorry for the inconvenience.ā I was also told via chat because you canāt get a human on the phone, that this was a SCHEDULED upgrade to their system!!! No warning of down time to customers. They just shut us down. People use WiFi for work etc. This is crazy disrespectful. Over 36hrs of no service isnāt an upgrade to me!!!!
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":2,"postTime":"2024-06-13T13:07:09.327-07:00","lastPublishTime":"2024-06-13T13:07:09.327-07:00","metrics":{"__typename":"MessageMetrics","views":350},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:bekvh56327board:internet/message:153980/message:154048","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wzfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:154050"}},{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wzfDE0OjAsMzk6MXwy","node":{"__ref":"ForumReplyMessage:message:154049"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"411","rawBody":"85008 here. Been without service since early yesterday morning. Same BS, āWeāre sorry for the inconvenience.ā I was also told via chat because you canāt get a human on the phone, that this was a SCHEDULED upgrade to their system!!! No warning of down time to customers. They just shut us down. People use WiFi for work etc. This is crazy disrespectful. Over 36hrs of no service isnāt an upgrade to me!!!!
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:154048_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:154050":{"__typename":"ModerationData","id":"moderation_data:154050","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:154050":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:27270"},"id":"message:154050","revisionNum":1,"uid":154050,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:internet"},"parent":{"__ref":"ForumReplyMessage:message:154048"},"conversation":{"__ref":"Conversation:conversation:153980"},"subject":"Re: Outages Zip Code 85018","moderationData":{"__ref":"ModerationData:moderation_data:154050"},"body":"Yeah, was on hold for half an hour so I just hung up
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"54","kudosSumWeight":1,"repliesCount":0,"postTime":"2024-06-13T13:13:29.170-07:00","lastPublishTime":"2024-06-13T13:13:29.170-07:00","metrics":{"__typename":"MessageMetrics","views":337},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:bekvh56327board:internet/message:153980/message:154050","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"readOnly":true,"editFrozen":false,"body@stringLength":"59","rawBody":"Yeah, was on hold for half an hour so I just hung up
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:154050_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"User:user:41512":{"__typename":"User","id":"user:41512","uid":41512,"login":"RaquelD","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-08-30T11:09:43.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-4.svg?time=0"},"rank":{"__ref":"Rank:rank:2"},"entityType":"USER","eventPath":"community:bekvh56327/user:41512"},"ModerationData:moderation_data:154049":{"__typename":"ModerationData","id":"moderation_data:154049","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:154049":{"__typename":"ForumReplyMessage","uid":154049,"id":"message:154049","revisionNum":1,"author":{"__ref":"User:user:41512"},"readOnly":true,"repliesCount":3,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:internet"},"parent":{"__ref":"ForumReplyMessage:message:154048"},"conversation":{"__ref":"Conversation:conversation:153980"},"subject":"Re: Outages Zip Code 85018","moderationData":{"__ref":"ModerationData:moderation_data:154049"},"body":"Hello. I do apologize that you received incorrect information. I am terribly sorry that you have been affected by a prolonged outage. I'm happy to address your concerns. If you could please email cox.help@cox.com with your name, address, and link to forum thread, we can investigate this further. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2024-06-13T13:11:09.823-07:00","lastPublishTime":"2024-06-13T13:11:09.823-07:00","metrics":{"__typename":"MessageMetrics","views":308},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:bekvh56327board:internet/message:153980/message:154049","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMnwyLjF8b3wxfDE0OjAsMzk6MXwx","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:154051"}}]},"customFields":[],"editFrozen":false,"body@stringLength":"1063","rawBody":"Hello. I do apologize that you received incorrect information. I am terribly sorry that you have been affected by a prolonged outage. I'm happy to address your concerns. If you could please email cox.help@cox.com with your name, address, and link to forum thread, we can investigate this further. The purpose of the Cox Internet Forum is to allow customers to discuss technical topics related to residential Cox High Speed Internet services with other customers. If you need help with billing or other account specific issues, please reach us on Twitter at @CoxHelp, visit us on Facebook, or at cox.help@cox.com.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:154049_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"ModerationData:moderation_data:154051":{"__typename":"ModerationData","id":"moderation_data:154051","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:154051":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:91416"},"id":"message:154051","revisionNum":1,"uid":154051,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:internet"},"parent":{"__ref":"ForumReplyMessage:message:154049"},"conversation":{"__ref":"Conversation:conversation:153980"},"subject":"Re: Outages Zip Code 85018","moderationData":{"__ref":"ModerationData:moderation_data:154051"},"body":"RaquelD, idk who you are but your apology donāt mean much maāam, if my information is not correct, please correct it. My internet has been down over 36hrs, thatās correct. Cox representatives have not answered the phone. Thatās correct. The virtual message reps use scripted language and all 4 of them I dealt with used the exact same thing. Thatās correct. So what must not be correct is the excuse weāve been given for this outage.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":2,"repliesCount":0,"postTime":"2024-06-13T13:25:40.098-07:00","lastPublishTime":"2024-06-13T13:25:40.098-07:00","metrics":{"__typename":"MessageMetrics","views":263},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:bekvh56327board:internet/message:153980/message:154051","readOnly":true,"editFrozen":false,"body@stringLength":"446","rawBody":"RaquelD, idk who you are but your apology donāt mean much maāam, if my information is not correct, please correct it. My internet has been down over 36hrs, thatās correct. Cox representatives have not answered the phone. Thatās correct. The virtual message reps use scripted language and all 4 of them I dealt with used the exact same thing. Thatās correct. So what must not be correct is the excuse weāve been given for this outage.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:154051_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"User:user:57326":{"__typename":"User","id":"user:57326","uid":57326,"login":"MerKat106","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2015-07-10T03:38:06.000-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.cox.com/t5/s/bekvh56327/m_assets/avatars/default/avatar-5.svg?time=0"},"rank":{"__ref":"Rank:rank:19"},"entityType":"USER","eventPath":"community:bekvh56327/user:57326"},"ModerationData:moderation_data:154092":{"__typename":"ModerationData","id":"moderation_data:154092","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:154092":{"__typename":"ForumReplyMessage","uid":154092,"id":"message:154092","revisionNum":1,"author":{"__ref":"User:user:57326"},"readOnly":true,"repliesCount":3,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:internet"},"parent":{"__ref":"ForumTopicMessage:message:153980"},"conversation":{"__ref":"Conversation:conversation:153980"},"subject":"Re: Outages Zip Code 85018","moderationData":{"__ref":"ModerationData:moderation_data:154092"},"body":"Business customer in 85018
We lost our Cox services (Internet and VoIP) Wednesday morning. It is still down.
We do have secondary Internet with another provider, but this outage is excessive.
And yes, they stopped giving SMS updates last night. Chat was not helpful either.
Business customer in 85018
We lost our Cox services (Internet and VoIP) Wednesday morning. It is still down.
We do have secondary Internet with another provider, but this outage is excessive.
And yes, they stopped giving SMS updates last night. Chat was not helpful either.
Hi
May I ask who your secondary Internet provider is?
Thank you.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"68","kudosSumWeight":0,"postTime":"2024-06-13T16:34:18.872-07:00","lastPublishTime":"2024-06-13T16:34:18.872-07:00","metrics":{"__typename":"MessageMetrics","views":277},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:bekvh56327board:internet/message:153980/message:154095","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMnwyLjF8b3wxfDE0OjAsMzk6MXwx","node":{"__ref":"ForumReplyMessage:message:154098"}}]},"editFrozen":false,"body@stringLength":"83","rawBody":"Hi
May I ask who your secondary Internet provider is?
Thank you.
","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:154095_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[]},"ModerationData:moderation_data:154098":{"__typename":"ModerationData","id":"moderation_data:154098","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:154098":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:57326"},"id":"message:154098","revisionNum":1,"uid":154098,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:internet"},"parent":{"__ref":"ForumReplyMessage:message:154095"},"conversation":{"__ref":"Conversation:conversation:153980"},"subject":"Re: Outages Zip Code 85018","moderationData":{"__ref":"ModerationData:moderation_data:154098"},"body":"Lumen (parent company of CenturyLink).
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"46","kudosSumWeight":0,"repliesCount":1,"postTime":"2024-06-13T16:56:12.013-07:00","lastPublishTime":"2024-06-13T16:56:12.013-07:00","metrics":{"__typename":"MessageMetrics","views":273},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"community:bekvh56327board:internet/message:153980/message:154098","readOnly":true,"editFrozen":false,"body@stringLength":"51","rawBody":"Lumen (parent company of CenturyLink).
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