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proudworld's avatar
proudworld
New Contributor III
4 years ago

Outages getting annoying in Mesa, az.

10th time this week. You say your engineers r working on it but blame at home with covid population. But it happens at various times of day so no specific pattern related to work at home, kids, etc.  What am I paying for? You have inadequate resources? Pffffst.

4 Replies

  • proudworld's avatar
    proudworld
    New Contributor III

    Out again... So far today...8:30, 2:20, 4:35...still down at 5pm...frickin ridiculous.   

  • proudworld's avatar
    proudworld
    New Contributor III

    Out again...7:45pm... This isn't funny.  You owe a discount on service.  At least when electric goes out I'm not paying for it.  And this has been going on for days... Getting worse, not better. .

    • StephanieS's avatar
      StephanieS
      Moderator
      proudworld

      I do apologize for the outages. We are working in the area trying to resolve these issues as quickly as possible.

      StephanieS
      • proudworld's avatar
        proudworld
        New Contributor III

        So...what's the ongoing issue?  I was out a half a dozen times yesterday.  Lost connection for about 15 minutes this morning at 8:45AM.  It's been everyday for various durations.  LOL...no **....

        I just lost it again...will resume when it comes back on.  I can't even type a frickin reply to my service provider...how ironic.  I think you owe some customers a rebate on service.  This is ridiculous.  *** mad Centurylink doesn't provide the speed I want at my location or I would be gone...c'mon 5G. 

        OK...back on.  about a 5 minute delay...sending.  Hope your receive...this is insane to pay for this level of service.