OUTAGES EVERY DAY BUT NOT ON COX ALERTS
Why does the service go out every day around 8 or 9am pacific time ? It lasts up to an hour and the sporadic thereafter. I pay for gigablast. I'm really starting to regret that. I've tried all the ...
Forum Discussion
It's happening to alot of people. I go through same thing with Cox's support. Always the same set of answers: reboot modem, check connections, etc... My internet went down again last night at 6:00PM Pacific, always the same time. I even bought new modem and wifi router, only to find out it's Cox. I'm going to complain to BBB and FCC if it keeps going. I suggest you do the same.
I had a friend going through this and someone had tapped his line at the box.
You think cox would have a simple button that you can push saying I experienced an outage that lasted more than 20 minutes. If the person daily has to report that at approximately the same time every day, then just maybe they might want to send a tech out to check the box.
Just a customer service thing
