Outage
Why we keep getting internet outage every few days ? We still paying high price for these service ? Cox should do better job.
Forum Discussion
Outage again for us as well. This is twice in the past couple of weeks. It always says on our account that the outage will be resolved by 6am.
We pay alot for this service. What is going on?...
Hello Synomenon,
I am sorry to hear you are experiencing internet outages. I would be happy to help you resolve this issue. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thank you.
Sharon
Cox Support Forum Moderator
I am sorry to hear you are experiencing internet outages. I would be happy to help you resolve this issue. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thank you.
Sharon
Cox Support Forum Moderator
