Only IPv4 after modem upgrade (IPv6)
Hello, Today I upgrade my modem from a Cisco DPC3010 to an Arris S33. I had to chat with Cox support to register the new modem. After they registered the modem, Internet started working only for I...
Forum Discussion
Hi Cavedon,
Is it the same router as you had with the old modem? Is that being restarted after the new one is provisioned? The router settings should show whether it's enabled or disabled. Does it show it's still enabled after connecting the new modem?
Hi Nichole,
Is it the same router as you had with the old modem?
Yes (Google Nest Wifi)
Is that being restarted after the new one is provisioned?
yes
The router settings should show whether it's enabled or disabled. Does it show it's still enabled after connecting the new modem?
IPv6 is enabled.
There is no setting for IPv4.
Thanks,
Ludovico
