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Nbanes
New Contributor

Online Gaming Unplayable

Doesn't matter the time of day, could be 11PM 4PM doesn't matter INSANE amounts of ping spikes makes any online game unplayable. I paid for Gigablast + Unlimited Data + Elite gamer and have since cancelled all but Gigablast because of the dogshit quality of my connection. Techs have been out and I've called Tech support half a dozen times and nobody can find the issue out. Coming here as a last resort before switching to an even more dogshit connection via century link's 30mb copper wire in hopes of more stable ping. Been a Cox Client for many many years and extremely disappointed with this level of quality. Can literally not play anything online. Heres some data from one of the last times I used Elite Gamer:  

Traceroute Text

2020-06-08 01:41:28
router.asus.com 1 0.00 208 208 0 0 5 0 0 0 0.68
10.114.144.1 2 0.48 208 207 3 25 394 12 23 131 48.10
100.127.73.28 3 0.00 208 208 3 21 474 14 12 173 47.67
68.1.0.187 4 0.96 208 206 6 22 186 29 17 87 26.36
99.82.182.110 5 0.00 208 208 4 25 316 17 26 98 41.30
52.93.94.193 6 0.00 208 208 5 24 476 31 17 143 51.51
52.95.42.3 7 0.48 208 207 4 25 323 11 22 120 44.15
—— 8 100.00 —— —— —— —— -1 —— —— —— 0.00
—— 9 100.00 —— —— —— —— -1 —— —— —— 0.00
—— 10 100.00 —— —— —— —— -1 —— —— —— 0.00
—— 11 100.00 —— —— —— —— -1 —— —— —— 0.00
—— 12 100.00 —— —— —— —— -1 —— —— —— 0.00
Target www.cox.com 13 2.88 208 202 4 27 393 10 22 147 51.54

Summary Data

Current game name: Overwatch
Active connections: 1
WTFast active svr: AZ1
Total bytes rcv (B): 74932606
Total bytes rcv (kB): 73176.37
Total bytes snt (B): 11492713
Total bytes snt (kB): 11223.35
Connection time (min): 52.39

Live Stats
Ping average wtfast: 30
Ping average internet: 32
Ping spike % wtfast: 11.76%
Ping spike % internet: 11.76%
Ping flux wtfast: 5.33
Ping flux internet: 5.69
Ping lost % wtfast: 0.00%
Ping lost % internet: 0.00%
Ping average imp: 5%
Ping spike imp: 0%
Ping flux imp: 6%
Ping lost imp: 0%
Best overall imp: 6%

Session Summary
Session ping average wtfast: 24.96
Session ping average internet: 30.98
Session ping spike % wtfast: 8.68%
Session ping spike % internet: 13.72%
Session ping spike count wtfast: 121
Session ping spike count internet: 191
Session ping flux wtfast: 15.44
Session ping flux internet: 23.12
Session ping lost % wtfast: 1.65%
Session ping lost % internet: 1.80%
Session ping lost count wtfast: 23
Session ping lost count internet: 25
Session ping average imp: 19.45%
Session ping spike imp: 36.65%
Session ping flux imp: 33.24%
Session ping lost imp: 8.00%
Session best overall imp: 36.65%