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Alex_Me's avatar
Alex_Me
New Contributor
2 months ago

Ongoing Issues with 2G Service – Unacceptable Speeds and Customer Treatment

Dear poor Cox service, I am writing to express my growing frustration with the subpar service I have received regarding my 2G internet connection. Despite numerous attempts to resolve this issue, in...
WiderMouthOpen's avatar
WiderMouthOpen
Esteemed Contributor II
2 months ago

Did you want to troubleshoot here with other users or work with Cox? If Cox, why did you post here and not email them directly? If you do want to troubleshoot, start with what model modem/router/etc and signal levels/logs. Edit out the HFC MAC in the logs for privacy reason. If you prefer Cox but they won't help, file a FCC complaint.