Occasional ping spike causing in-game lag
Hey guys, I'm hoping you can help me out here.. I have been having an awful connection issue across my PC. At any random time throughout the day my connection seems like it will instantaneously like "drop" and come right back up. It's not enough to take me totally offline. It is not enough lag to kick me from a game, not enough to kick me from discord. My counter-strike games the ping will spike from 30 to anywhere from 50-90. My discord will go from 3 green bars to 1 red one. It is just like the connection briefly drops and picks right back up. What is weird is that ping that it spikes to normally itself isn't ever "laggy" for me, but when my ping spikes to that it is an insane amount of lag like it would be at 300+ ping. I have Cox Communications as it is the only provider available for decent speeds around here. I get 150 down and 15 up. I do not have that many devices on my network. A laptop is on here and there, an Xbox here and there, same with streaming devices. My Vivint security system is as well. I am playing on a wired connection, I have not been able to notice it over Wi-Fi. I am firmly believing this is a provider or house issue in itself at this point, not equipment. I am hoping you guy's can provide me with a little help before I have to pay someone to come out and diagnose/fix it. I have tried playing on wired and wi-fi and still experience it. When the connection is working without drops it is awesome.
I am unsure if there is any more coax splitters coming from outside the house to where it connects to my modem other then what I can see. The cable is in the ceiling of the finished basement so I am not sure how I would check anyways.
I have attached my modem logs and levels in imgur pics here: https://imgur.com/a/EDQb4yk, my router log does not show anything but these below all going to different mac addresses:
[DHCP IP: (192.168.1.7]] to MAC address (misc address)
[DHCP IP: (192.168.1.8)] to MAC address (misc address)
[DHCP IP: (192.168.1.9)] to MAC address (misc address)
I have done the following myself in an attempt to diagnose/fix my problems -
I have restarted my modem and router.
Ran speed tests to insure speeds
Purchased a new ethernet cord
Insured all drivers and whatnot are up to date and router/modem is up to date.
Removed a splitter from the coax cable to the modem
Capped all open jacks in the house that could of potentially caused any interference?
I actually upgraded my PC completely recently, so I know it is not a hardware issue on my end.
Called Cox Communications to have my modem flushed and verified everything was good on their end (they said it was).
Googled many of the router/modem errors and I was unable to find a solution (I have tried so many things I cannot remember at this point).
Please if there is anything else you would like/need from me or anything I could try, let me know. Thank you very much!!