khali20830
25 days agoNew Contributor
Not to beat a dead horse, but
Hi everyone. I spend 3.5 hours today on the phone, and on tech support chat after hours to try and fix all my issues. Long story short, I have the 500/50 plan. My internet has been horrible since day one. I'm getting the 500 down, but my upload speeds frequently drop to 0.03. I'm LUCKY if I get anything 5mbps or higher. Is there anything I can do? I have scheduled a tech appointment. I am just losing patience, and Cox is the only ISP for my building, but I am even considering satellite internet because even they had better upload speeds. Any advice would help.