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joprimo's avatar
joprimo
New Contributor

Not receiving emails from @affirm.com domain

Both of our cox email accounts are not receiving emails from affirm.com domain.  This was verified by using our alternate icloud email and received their email just fine.  Cox seems to be blocking.  Please correct.

5 Replies

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  • bearone2's avatar
    bearone2
    Contributor III

    cox might think it's spam....check your spam folder in cox webmail!!

    • joprimo's avatar
      joprimo
      New Contributor

      this isnt a spam issue. plus i already have spam filtering turned off.  Cox is blocking the domain

      • Allan's avatar
        Allan
        Moderator
        @Joprimo, please check your filter settings to make sure that the domain is not being blocked. Also, are you trying to access the emails at cox.com or through a 3rd party program such as Outlook? -Allan, Cox Support Forums Moderator.
  • yak's avatar
    yak
    Contributor III

    Affirm is an online lender.  They have lots of complaints.  I am guessing but I think that some email providers are blocking anything arriving from affirm.