Forum Discussion

Flinx's avatar
Flinx
Contributor
2 years ago

not getting notifications from the forums

I am not getting notifications from the forums, and never had. I checked my settings here for the 10th time in several months and all notifications are turned on, my email address is set. no notifica...
Flinx's avatar
Flinx
Contributor

yes I am using my cox email.

I am following this thread and only know you commented when I went to a bookmark for this post.

as I said it has never worked as long as I have been on this forum. 

I tried to upload screen caps but this stinking forum kept telling me it was waiting for the uploads to complete, when the pics were in the reply. so I will try in another post.

 

ColleenD's avatar
ColleenD
Moderator
2 years ago

Hi, Flinx,


It was my understanding that our latest forums platform upgrade corrected the notification issue that previously existed. You may need to update your settings. We are aware of issues with uploading pics and are investigating. 

  • Flinx's avatar
    Flinx
    Contributor
    2 years ago

    whatever upgrade it did not fix the issue.

    • TiffanyR's avatar
      TiffanyR
      Former Moderator
      2 years ago

      Hello Flinx, 

      I am sorry that you are still having trouble with notifications. I am able to receive notifications, so it seems hit or miss at this time. We are still investigating the issue and will update everyone once we have updates.