Not getting Internet signal To modem
They had an upgrade in my area Thursday 7/30 & I’m still not getting a signal to my modem. I’ve contact support multiple times & they keep blaming it on my router. I contacted Motorola they said noth...
Forum Discussion
I agree with Mouth. Start troubleshooting at the modem first and after confirming it gets a signal, move onto the router.
First, direct wire a device to the WAN port of the modem and open a browser. You may need to disconnect router from modem and reboot the modem before direct connecting device.
