Not getting all email
I was able to set up the Yahoo account. But while I am getting some emails, I am definitely not getting all emails. I checked and they are not in the spam folder or trash folder, and I have no filter...
Forum Discussion
We are experiencing the same with the added frustration of people/clients from our business are not receiving our emails! So now, we have to consider the gmail route because of the stress caused by constantly wondering if anyone is getting our emails. The times that they have received our emails, it has taken hours for them to get them. Also after multiple attempts to set up the new configuration on our home/laptop computers we cannot get emails on Apple mail, it only works on our iphones. So, now we have to use the Yahoo site to check emails in their mail. The fact that there is no one to assist with issues and to just say here you go we are transitioning, here's your new email situation is ridiculous. Good way to get everyone over to Gmail I guess. Yes, they should have had a dedicated support team to assist during the transition!🤬
You can call Yahoo Support at 1-800-320-9335. It says it is a premium service and to have your credit card ready, but they answered and did not ask me for payment information. Maybe if enough people call Yahoo, they will put some effort into fixing the not receiving email situation. I have to say I was on the phone with my support person for 2 hours and they seemed to think it was all my problem, not theirs. They were very nice....just not willing to admit there might be a problem with their servers. By the way, I access my email directly from a web browser to yahoo mail.....so they couldn't blame the problem on a 3rd party email software.
