Not getting all email
I was able to set up the Yahoo account. But while I am getting some emails, I am definitely not getting all emails. I checked and they are not in the spam folder or trash folder, and I have no filter...
Forum Discussion
Yes, I had that experience soon after converting (missing from gmail.com and ftb.ca.gov). I am hoping it will resolve itself (maybe cached name resolution sent some to a dead cox.net server???). I will continue to monitor.
Hi,
The problem is more serious than that and will not resolve itself.
I talked to Yahoo tech support and the person I talked to spoke to a higher up and here is what I was told:
I was told to contact the companies, or people, that I was not receiving the emails from and ask them to update their security settings and that there is nothing that Yahoo can do at its end as they won't accept emails from sources that don't meet Yahoo's security needs.
So as I understand it, if you can't get emails from ftb.ca.gov then FTB needs to update its security settings for the email to get through to Yahoo.
I was told by the tech support person that it was my responsibility to get the problem solved not Yahoo's.
I’m going to have to call BS on that response.
By the amount of junk that shows up in the Yahoo inbox it’s more likely the Yahoo servers are the ones with insufficient security settings.
Cox need to step up and take care of this, instead of just dumping off its responsibilities.
Total BS. Some messages created in the Yahoo Mail app snd addressed to myself at my cox.net address aren't showing up in my cox.net Inbox. Started over the weekend... I suspect an update or configuration problem by whoever is in charge of the Yahoo email servers
I had a similar experience with Yahoo support, and I'm really sad about this.. Yahoo support was very nice, I didn't have to pay for the 2 hours I was on the phone with them except for my wasted time(in spite of the greeting telling me to have my credit card ready).
Yahoo 1st level support consulted with three 2nd tier support people and gave me the same answer you got....I had to contact the sender and tell their IT dept to enable DKIM, which makes no sense to me. Basically they tell you that it's fine on their end(must be my problem)
BTW, I just access email directly with a browser....not using a 3rd party client)
Yesterday and today, I continue to NOT receive some of my email(including bcc copies of emails I sent from my gmail account notifying people that I'm switching to gmail(I bcc'd my cox account....2 notifications went to spam.....2 went nowhere.,)
Nobody cares folks! If we want email reliability, we have to switch to something else like gmail unless someone thinks that Yahoo will sort out this problem.
