Non-stop SPAM for several weeks
I keep a Cox email account open to monitor alerts via my iPhone X and iPad Pro2 but not in Outlook on my pcs.
Lately, I have been inclined to close that email account because for several weeks I am...
Forum Discussion
Hi Sickofspamob, we are having a known issue regarding spam right now that is being worked on. I'm sorry for the inconvenience.
David
Cox Support Forum Moderator
David
Cox Support Forum Moderator
I appreciate your reply David, but you must know it's at EPIC PROPORTIONS and is worse than ever. Nothing works that tech support has advised, removing old rules and starting over, etc etc. even when I try says "an error occurred inside the server which prevented it from fulfilling the request" It's beyond an annoyance, but a total disruption for anyone that has their cox email come thru during work hours, literally dozens per hour. WHEN is your ETA on a fix? Apparently the server migration, upgrade, whatever it is, was or will be hasn't worked. Your customers are beyond fed up. Please give us a solid answer.
I thought maybe i accidentally signed up for something with one of my cox accounts. But the 2 that I have are getting inundated. The spam settings are no longer helpful and any email client filters are of little help. I've tracked down some owners of the source IP blocks, sadly they come from eastern EU and China from various ASN's. I wish there was *some* communication to the customers stating there was a known issue. Or some sort of flash communication when you first singed into support.
Yes, please--we definitely need a solution. OVER 100 spams that disrupt my regular email service since I first complained. (Chase)
