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MMatthews's avatar
MMatthews
New Contributor
5 years ago

Noise and Disconnects 4 days in a row 10:00 -11:50 am?

Hello, I have recently solved a month+ issue with my connection being intermittent  just about a month or so ago. Cox replaced my drop, all the connectors to my house, and thoroughly, checked every...
ConnectionLoss
dropped_connections internet intermittent service
MMatthews's avatar
MMatthews
New Contributor

Again, today, Sunday Sept 6, same exact modem issues and disconnects starting around 10:20 am and still continuing to occur at 11:15 am. Expect , much like the entire week, that they will subside around or just after noon. 

So this is obviously an external interference on my line and nothing to do with my specific situation. I suppose I will have to call a tech out and hope they can arrive around this time tomorrow to figure out this issue. 

MichaelJ's avatar
MichaelJ
Moderator
5 years ago
MMatthews, I suggest contacting us through Facebook or Twitter @coxhelp for assistance. The Social Media Team can troubleshoot and schedule a tech if needed.

Thank you,

Mike J.
Cox Support Forums Moderator