Forum Discussion
Again, today, Sunday Sept 6, same exact modem issues and disconnects starting around 10:20 am and still continuing to occur at 11:15 am. Expect , much like the entire week, that they will subside around or just after noon.
So this is obviously an external interference on my line and nothing to do with my specific situation. I suppose I will have to call a tech out and hope they can arrive around this time tomorrow to figure out this issue.
- chrisbkritter984 years agoNew Contributor
I am having exactly the same issue for the last 4 days. Started 9/3 in the evening and had been this way since then. When I chatted with some person overseas on Thursday I was told it was an outage, but now I think there’s something else going on. So I don’t get so frustrated, I am waiting until Tuesday so I can talk to someone in the states. I live in Omaha, NE
- BenS14 years agoFormer ModeratorHello Chrisbkritter9825,
For further assistance, please contact us via Facebook or Twitter @coxhelp or email us at cox.help@cox.com with your full name and address.
Ben S.
Cox Support Forums Moderator
- MichaelJ4 years agoModeratorMMatthews, I suggest contacting us through Facebook or Twitter @coxhelp for assistance. The Social Media Team can troubleshoot and schedule a tech if needed.
Thank you,
Mike J.
Cox Support Forums Moderator
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