no shipping info for modem
Bought service a couple weeks ago and still haven’t received the modem install kit. apartment was equipped with a modem but would not work with the wall plug. after getting the service with a new modem, found another plug that worked and was able to connect. dont know if i should still be receiving a modem as on the app the information is on there. also got a email saying that the order was complete. this is really confusing.