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needinternet's avatar
needinternet
New Contributor
4 years ago

No schedule for Internet pro installation in Chandler AZ

I ordered the new Internet service for my new built house on 6/2/20. Have been waiting for someone to call for schedule. I called several times but no one can tell when. I was told large backlog due to covid-19. No ETA. I need internet in order to work from home. Anyone has similar issue? How long you had to wait? 

1 Reply

  • ChrisL's avatar
    ChrisL
    Former Moderator
    I apologize for any inconvenience caused. Due to the safety challenges presented by COVID-19 technicians still are not currently allowed to enter customer homes for professional installations. Be sure to visit https://bit.ly/2TQvDPW regularly for status updates regarding COVID-19 related issues.

    -Chris