Forum Discussion

Cid's avatar
Cid
New Contributor
4 years ago

No live chat option?

I need to speak to an agent to check something but there is no way to open a live chat. I can't even speak to Oliver. https://www.cox.com/residential/contactus.html Is the button for live chat missi...
cox776's avatar
cox776
New Contributor
4 years ago

A live chat box comes up but nothing happens when I click in the text box - so I can't type my question. WTF, this is "support"?

  • CurtB's avatar
    CurtB
    Valued Contributor III
    4 years ago

    What browser are you using?  Are you permitting cookies for the chat website?