No internet connection
We had an area outage 11 days ago. After it was restored, I have tv, but no internet connection. 5 different techs have been out. They claim the signal to the house is good, but I am get a weak signa...
Forum Discussion
Hi Sparky63, if the techs already checked the outside signal levels, I suggest looking at the outlets to make sure the connections are tight from the wall to the modem. Are there any splitters on the line inside the house. If yes, try bypassing the splitter and connecting directly to the wall outlet. Are you on a wired connection or wireless? I would try to connect a computer or laptop directly to the modem bypassing the router.
Thank you,
Mike J.
Cox Support Forums Moderator
Thank you,
Mike J.
Cox Support Forums Moderator
