no internet after cable box was looked at
Hello, Cox was out today and was looking at our neighborhood cable box. After they were done, our internet does not work. I called Cox and they stated it was a modem issue and to call Netgear. I did ...
Forum Discussion
Just for clarification: where is this neighborhood cable box?
the node, I guess that is what it is called is in my neighbors yard
- Hello,
I am sorry to hear your internet is not working for you. This appears as if you may need someone to investigate your account personally. We would be able to assist you with this. Please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started. Thank you.
Sharon
Cox Support Forum ModeratoThanks already did yesterday and was told via your email support, no help and I need to wait til next Tuesday night for any tech to show up , so I will not work for the next two days
