Forum Discussion
KeithMag
New Contributor
Don't feel bad you are not alone. I too have the same problem of daily internet drops which are affecting my ability to earn a living. Have called support several times, had multiple techs dispatched to my home, another coming today, all to no avail. Almost every day I can expect the internet to go down between midnight and 2 am and stay down from a minute to several hours. Going to google how to file an FCC complaint since Cox either can't employ techs who can figure out what the problem is or they just choose not to fix the problem because, hey, it's cheaper to pay a CSR to listen to my complaints and tell me to reboot my modem than to fix the frigging problem!
Allan
4 years agoModerator
@KeithMag, I recommend sending us an email with your full name, address, and a brief description of this ongoing internet concern to cox.help@cox.com so we can help. -Allan, Cox Support Forums Moderator.
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