Was able to login to my email account this morning from home. Was not able to from work. Am now at home and not able to login. Cookies are cleared. Have used different browsers. Gone Incognito. Nothing works. When it finally loads it's a whole new different email login page with a big blue background. When I try and login it it doesn't recognize the login or PW. This really is not good. Do you think anyone from Cox is working on the problem? I really need to access my email. This is not a good, I have attached a screen shot.
Sounds like they are having problems with the new platform. If it was just you reporting this I would say it's something with your profile, but others are reporting it too. I am going to guess it will fix itself in a day or so. If you are desperate, try accessing it from a browser with a built in VPN like Opera GX.
PS. Thanks for the picture. Helps document the problem.
I agree with your comment. Instead of one line per email msg, there are now 4 lines. I use the Cox interface for email to reduce the amount of Spam received. When I finish, the number of emails left in the Inbox is usually less than 10. I clear Spam and Trash folders, then sign out. I have an improved version of Outlook Express (3rd party) which I use to manage email on my Windows PC. When I open this program, any emails in my Inbox are transferred to my OEclassic software. The new version of Cox Email is now more cumbersome to use.
The new version of webmail is ABYSMAL for my usage!
I get a lot of junk email daily. I used to be able to just click on the box at the left of the email entries I didn't want, then click on the delete button to delete all at once. Or to delete contents of an entire folder by clicking on the box at top to select all entries, then clicking the trash can.
Those boxes no longer exist! Why not?!! Why make it harder and more cumbersome to use?!! I apparently have to delete each entry separately by clicking on it to open, then clicking delete. Waste of time if you have 20 or more junk entries!
The worst is that the new version is slower to open, slower to respond. What did you do to ruin what worked?!! I often spent 2 - 3 hours a day reading and responding to emails; that time has now doubled or tripled!!
VERY unhappy with the new email. I will be transferring to gmail if this does not improve.