Forum Discussion

btanchors's avatar
btanchors
New Contributor II
9 months ago

New to Cox Internet, having Intermittent issues

Hello everyone, After reading many concerns over connectivity and Internet Service on this forum, I am not sure if my problem is unique or just another occurrence of what others are experiencing.  I...
  • btanchors's avatar
    btanchors
    9 months ago

    It turns out I was correct, the problem is my PC.

    It is a Desktop machine with both WiFi and hard-wired connection ability.  I obtained a new laptop and compared download speeds between the laptop and the desktop.  The laptop was obtaining nearly 1GBps!  Definitely over 900Mbps most of the time.  The best the desktop could obtain over WiFi was about 100Mbps.  Hardwiring the desktop got it up to over 400 MBps.  My desktop is over 5 years old, so I guess it is time for replacement anyway.  I could just replace the WiFi and LAN cards, but might as well get a new PC!

    The Cox technician came out as well and confirmed what I found out.  He also tested my connection from my house outside and found no issues.  So, my problem is solved, and the problem was NOT cox!