Forum Discussion
LatitiaS
Moderator
Hi cutetrill,
I would recommend checking the WiFi settings on the Panoramic Wifi App to ensure the Split Band option is disabled. Feel free to visit https://www.cox.com/residential/internet/learn/panoramic-wifi-app.html for more information how to utilize the App.
Cox Support Forums Moderator
cutetrill
6 months agoNew Contributor
Hi LatitiaS,
Thanks for the response! I just checked and can confirm the split band setting has been off. For you have any other suggestions?
Thanks
- Allan6 months agoModerator
Hello. I recommend having your mobile devices forget the original network and then have your device scan for networks again. This will prevent your mobile deice from remembering the older network.
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