Forum Discussion
ColleenD
7 years agoModerator
Stellar,
Are you deleting the messages or moving them to other folders when you view the messages on your phone before checking webmail? If you are set up on your phone using IMAP your phone and webmail should exactly mirror each other. This is how most new phones configure email by default these days.
If you check your mail on any device using POP where you have the option to remove messages from the server enabled that device will be the only device where you will find those messages.
Are you deleting the messages or moving them to other folders when you view the messages on your phone before checking webmail? If you are set up on your phone using IMAP your phone and webmail should exactly mirror each other. This is how most new phones configure email by default these days.
If you check your mail on any device using POP where you have the option to remove messages from the server enabled that device will be the only device where you will find those messages.
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