Forum Discussion

mikegrier82's avatar
mikegrier82
New Contributor
2 days ago

New ISP option, and yet another "unplanned outage"

Finally after years of praying they have finally been answered. Just found out there will be another ISP option in the western Arkansas(alma area). So if you have been wishing and hoping for another ...
ConnectionLoss
RaquelD's avatar
RaquelD
Moderator
2 days ago

Hello Mike. I'm sorry you've been having trouble with your services due to an outage. We normally are accurate with our times but occasionally our teams run into unexpected issues which may extend those restoration times. Please reach out to us on email at cox.help@cox.com if you have any account concerns that we can address. Thank you