Forum Discussion
This reinforces the theory that Cox wants to shut down the Webmail side of their internet services. It’s time to begin the long arduous task of migrating to another email platform. Since I’m fed up with crappy Cox internet speeds and poor customer service I’m looking into other ISPs anyway.
- Ladybird2 years agoNew Contributor II
That makes sense. I have been missing emails and having some blocked by COX for over a year! Now I am having problems with good email all the sudden ending up in spam! I click the NOT SPAM 👍and it doesn't work, it STILL stays in spam--But COX not being able to rectify the problem of them blocking and not sending several sites through to my email is beyond aggravating. I too have had COX email for eons and its a shame their email has gone so down hill!
- CuriousJ2 years agoContributor
Me too. I send an email TO MYSELF and it ends up in Spam. They also censor emails from controversial sites.
- m_gabriels2 years agoNew Contributor II
If you use MS Outlook all your email will pull right in, and you won't lose anything. It's very simple and doesn't take long at all. I set mine up in about 10 minutes. I never used COX Webmail.
- Ladybird2 years agoNew Contributor II
Thats not true. I also have MS OUTLOOK for email and I am not receiving several emails!
- Bruce2 years agoHonored Contributor III
You make a pretty good point. If you don't check the Spam folder in Webmail, how would you know Outlook is receiving all email.
Granted, the Spam filter on Webmail my be effective and Gabriels wouldn't want these in Outlook...but it does beg the question about all email.
- Darkatt2 years agoHonored Contributor
Either that or they are trying to provide something that fulfills what people want, in preparation of opening email up again to new users.
- WiderMouthOpen2 years agoEsteemed Contributor
in preparation of opening email up again to new users.
Did you hear a little bird tell you that or are you trying to look on the bright side?
- Darkatt2 years agoHonored Contributor
Maybe a bit of both, or today I am an optimist.
BTW, My X'Wife says I am the epitome of the term "Engineer".
An optimist see's a cup half full
A pessimist see's a cup half empty,
An Engineer see's a cup 2 times larger than it's requirements are.
- Even_another_un2 years agoNew Contributor
Thank you for the laugh!
- Getwhatyoupayfo2 years agoNew Contributor II
How can they just stop providing email without adjusting the bill for services no longer provided. My email no longer exists....wth? COX YOU CAN DO BETTER
- Darkatt2 years agoHonored Contributor
Because they never CHARGED you for email service. It was simply free with your internet service. Since they was no cost associated with it, the loss of it doesn't incur any credit. A little knowledge goes a long way, and helps YOU TO DO BETTER...
- martinh2 years agoNew Contributor III
No I decided many years ago to purchase cox internet service on the basis that it included email in the price. If it is no longer included in the price, it is a material change in the terms of service.
- Becky2 years agoModeratorHi Getwhatyoupayfor, if you had a Cox email account last year, and you have had consistent Cox Internet service since that time, Cox has not canceled or deleted your email account. We have updated the User Interface for Webmail. Learn more at www.cox.com/.../new-webmail-user-interface.html. Please email my team at Cox.Help@cox.com if you're experiencing an issue with your Cox email account. We'll help you figure it out! -Becky, Cox Support Forums Moderator
- Even_another_un2 years agoNew Contributor
Agree 100%!
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