Forum Discussion

scotl's avatar
scotl
New Contributor
2 years ago

New email

This decision to totally screw up the email format that we have been using for close to 20 years and replace it with this barely functioning piece of garbage is just mind boggling. It's one thing to make adjustments and totally another to install without warning a completely new system. A system without even a hint as to how to use it and without the functions formerly available in the old version. This totally did not NEED to happen and I'm not happy that I have to inform all of my personal, financial and billing contacts of my change to another email platform.

Cox needs to fix this immediately!!!

  • Darkatt's avatar
    Darkatt
    Honored Contributor
    2 years ago

    Really? The email format we were using is NOT even close to 20 years. I remember when I started in 2006, the classic webmail, then they tried the "Enhanced" webmail, and the 2 webmails lasted for a LONG time, before they went with the new Webmail. It has not been close to 20 years in any way shape or form, unless you are using some kind of new math.

    Bottom line, you are just plain wrong. Go hide under a bush. 

  • WiderMouthOpen's avatar
    WiderMouthOpen
    Esteemed Contributor
    2 years ago

    Have you considered using a email client like Outlook or Thunderbird? Also, just for curiosity sake, what email platform/provider are you going with?

  • Bruce's avatar
    Bruce
    Honored Contributor III
    2 years ago

    I remember when Rovi allowed us to see email.  I think it only displayed the headers because I can't remember reading email on my colossal tube TV.

  • JoeFromRI's avatar
    JoeFromRI
    New Contributor
    2 years ago

    Any idea why I am unable to synch Cox e-mail with my GMAIL account?

    • WiderMouthOpen's avatar
      WiderMouthOpen
      Esteemed Contributor
      2 years ago

      I assume you are using IMAP and using the Gmail website? If so, can you still sync your account with a email client like Outlook/Thunderbird? Also, what error are you getting? I am guessing it has something to do with TLS.

      • JoeFromRI's avatar
        JoeFromRI
        New Contributor
        2 years ago

        Couldn't reach server . Double check the server and port number

    • Bruce's avatar
      Bruce
      Honored Contributor III
      2 years ago

      Since it's a new platform, you may need to redo your OAuth within Gmail.