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I posted a reply but looks like it didn’t get through. The Cox app allows you to assign each device connected to your network a name and shows you at any given time what devices are connected. It also notifies you when any new device connects to your network and how much activity it had. I got the notice via the app. I did ask the Cox rep if it could be the automatic updates but they couldn’t answer the question and told me to just pause (I guess it’s the same thing as block) that device from connecting. I’ve done that but I’d really like to know what it might be. I have a Gateway router/modem (2 in 1) that has a specific name and shows up on my notifications as that specific name so if it were running an update it seems like it wouldn’t recognize it as a new device.
- Bruce5 years agoHonored Contributor III
Again, review your modem log. I don't know its make but the IP of my modem is 192.168.100.1
- racn1le5 years agoNew Contributor
I got the same notice last night at 2:08 am. It's the second time it has happened since I got the Panoramic gateway (TG1682G) a few weeks ago. Not sure why the gateway would be detected as a device though. Here is the event log from my modem for this morning. Any ideas as to what it means.
[Harvester][1186]: Harvester StartRadioTrafficHarvesting Starting Thread to start RadioTraffic Data Harvesting 2020/3/05 02:03:06 Notice [Harvester][1186]: Harvester StartAssociatedDeviceHarvesting : Started Thread to start DeviceData Harvesting 2020/3/05 02:03:03 Notice - Mickey205 years agoNew Contributor
Where do you find the event log? (I’m new to all of this). I was thinking an update sounds more likely since it’s done at night and the Cox rep did tell me they were running updates last night which is when I got the notification. Maybe since the updates are being pushed from another location it doesn’t recognize that as a known device. Do you also use the pods? Let me know if you find out anything else and I’ll do the same. Thanks for the info.
- racn1le5 years agoNew Contributor
You can find the login info on the bottom of the gateway. Once you access the admin page, look for the troubleshooting tab. Logs are in there. This is assuming that you have the same gateway as I. I do not use any pods or extenders.
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