New cell phone won't connect.
My new Motorola G7 Play ( Android 9.0 Pie) won't connect to the Panoramic modem. My network SSID is shown in the phone's screen but when I enter the password I get the following message: "can not aut...
Forum Discussion
Hello, I highly recommend downloading the app. Here's a link with more information:
www.cox.com/.../cox-panoramic-wifi-app-features.html
This app is free to use with the Panoramic WiFi modem. For optimum results, we recommend utilizing one network name and password, as well as setting the channels to automatic. The modem uses band steering technology, which automatically optimizes which WiFi band (2.4 GHz or 5 GHz) a device connects to.
www.cox.com/.../benefits-of-one-home-network-wifi-name-and-password.html
Please check to ensure that the password you are using to access the WiFi network is correct, and this can be done using the app itself. For additional assistance, please email us at cox.help@cox.com; you can also reach out to us on Twitter or Facebook. -Kevin M. Cox Support Forum Moderator
www.cox.com/.../cox-panoramic-wifi-app-features.html
This app is free to use with the Panoramic WiFi modem. For optimum results, we recommend utilizing one network name and password, as well as setting the channels to automatic. The modem uses band steering technology, which automatically optimizes which WiFi band (2.4 GHz or 5 GHz) a device connects to.
www.cox.com/.../benefits-of-one-home-network-wifi-name-and-password.html
Please check to ensure that the password you are using to access the WiFi network is correct, and this can be done using the app itself. For additional assistance, please email us at cox.help@cox.com; you can also reach out to us on Twitter or Facebook. -Kevin M. Cox Support Forum Moderator
I will follow the advice. Thank you!
