Forum Discussion
Peterockinit
5 years agoNew Contributor III
Hey there, I am having the same issue as you. New sb8200 (2 weeks old), I ordered gigablast in Las Vegas and am getting no docsis 3.1 on my upstream. After asking the 7 different techs that came out over the last two weeks, everyone answered with a "I don't know why"
Just curious, where did you order? I am wondering if we have a faulty batch of modems?
- stevehifi20035 years agoNew Contributor
I ordered the modem through Amazon. I got another to see if it's a lemon and will try
- Peterockinit5 years agoNew Contributor III
I got mine on Amazon also.
On your modem logs, are you getting dynamic range window violation errors and commanded power exceeds top of the drw errors?
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