Netspeed utility indicated speed discrepancy
My Gigablast service was working at an acceptable service level until the beginning of December 2021. Since then, the Netspeed test result from inside my online Cox account to the Cox Phoenix server is showing 899.1 mbs while the Netspeed utility running on my desktop to the Cox Phoenix server is showing 162.90 mbs. Choosing another test server from the desktop results in similar reduced speeds. I can't get a speed faster than 300 mbs on any test server I've tried from my desktop. I'm obviously not receiving a service level even close to what I am paying for.
Has anyone experienced similar problems?