Forum Discussion

Mountainsailor's avatar
Mountainsailor
New Contributor
5 years ago

Netgear CM600 not working with Essential 50 plan...

I just booked the essential 50 internet plan yesterday. And I already had the Netgear cm600 router, but when I try to hook it up, the Cox website says this modem is not supported by Cox internet, the...
Bruce's avatar
Bruce
Honored Contributor III
5 years ago

Just to clarify, the Netgear CM600 is only a modem...no router.

Where did you get this modem?  Did you have it with another ISP?  Have you tried a Factory Default of the modem?

Mountainsailor's avatar
Mountainsailor
New Contributor
5 years ago

Manual says press reset button for 7 seconds. Did that (and followed all the other steps) and still says modem is not supported by cox internet.  Guess I'm calling tomorrow...