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Mulder's avatar
Mulder
New Contributor
4 years ago

Netgear Cm500 signal - advice needed

I do not get more than 50 down. 

I need some advice on how to proceed. I have upgraded my modem twice

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 849000000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Security Enabled BPI+
IP Provisioning Mode Honor MDD honorMdd(4)

Downstream Bonded Channels
Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables
1 Locked QAM256 12 849000000 Hz -16 dBmV 34.5 dB 633 524
2 Locked QAM256 9 831000000 Hz -15.9 dBmV 34.9 dB 10930 22102
3 Locked QAM256 10 837000000 Hz -15.3 dBmV 35.3 dB 659 520
4 Locked QAM256 11 843000000 Hz -15.3 dBmV 35.1 dB 636 635
5 Locked QAM256 13 855000000 Hz -16 dBmV 34.2 dB 72713 126148
6 Locked QAM256 14 861000000 Hz -15.1 dBmV 34.1 dB 667255 96819
7 Locked QAM256 15 867000000 Hz -15.3 dBmV 34.1 dB 42902 222595
8 Locked QAM256 16 873000000 Hz -16.2 dBmV 34.3 dB 950 577
9 Locked QAM256 25 927000000 Hz -17.7 dBmV 33 dB 675611 2009169
10 Locked QAM256 26 933000000 Hz -17.2 dBmV 33.4 dB 141490 237714
11 Locked QAM256 27 939000000 Hz -17 dBmV 33.6 dB 575 592
12 Locked QAM256 28 945000000 Hz -18.1 dBmV 32.6 dB 648 603
13 Locked QAM256 29 951000000 Hz -18.2 dBmV 32.5 dB 616 557
14 Locked QAM256 30 957000000 Hz -16.9 dBmV 33.3 dB 580 601
15 Locked QAM256 31 963000000 Hz -17.1 dBmV 33 dB 649 534
16 Locked QAM256 32 969000000 Hz -18.7 dBmV 31.8 dB 631 625
 
Upstream Bonded Channels
Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power
1 Locked ATDMA 1 5120 Ksym/sec 19300000 Hz 55.5 dBmV
2 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
3 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
4 Not Locked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
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