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yonmor's avatar
yonmor
New Contributor
6 years ago

Netgear CM1000 Critical errors in logs and constant reboots.

I bought two CM1000 modems due to cox support telling me the first one was defective. The issue I had was the modem would only stay connected for 30 seconds, then reboot. Unfortunately support refuse...
LatitiaS's avatar
LatitiaS
Moderator
6 years ago
Hello Yonmor,

We want you to enjoy your services! I am very sorry to learn my peers were not able to assist and I would like to take a look at your equipment diagnostics. Please send us an email with your account details (name and address) to cox.help@cox.com. Be sure to include the URL. I look forward to working with you.


Latitia

Cox Forums Support Moderator