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HellishAZ's avatar
HellishAZ
New Contributor
4 years ago

Netgear C6300V2 firmware issue; IP lease expires and drops connection every 12 hours and 8 minutes

This was happening at the height of Covid in April 2020.  Of course Cox blamed my equipment.  I went and bought the same model new.. and the problem followed.  Many home visits and neighborhood repai...
BenS1's avatar
BenS1
Former Moderator
4 years ago
Hi @HellishAZ

I know how important it is for you to have a stable internet connection. Firmware updates are automatically pushed out to your modem when an approved update is available. Cox goes through a testing and certification process for firmware updates to make sure they will work on our system and are free of bugs. There is no way for you to do it manually with our modems. For your wifi issues have you tried toggling the ON/OFF Wifi button on the C6300v2 wifi modem?


Ben S.
Cox Support Forums Moderator