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suj's avatar
suj
New Contributor
5 years ago

Netgar CM1000 has numerous notice in log

My power levels are below

 

 
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Frequency start Value  
This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Enter the new start frequency and restart the cable modem for it to take effect.  
Starting Frequency
 
                   
   
 
Startup Procedure
Procedure Status Comment                  
Acquire Downstream Channel 855000000 Hz Locked                  
Connectivity State OK Operational                  
Boot State OK Operational                  
Security Enable BPI+                  
IP Provisioning Mode Honor MDD IPv4 only                  
   
 
Downstream Bonded Channels  
Channel Lock Status Modulation Channel ID Frequency Power SNR / MER Unerrored Codewords Correctable Codewords Uncorrectable Codewords    
1 Locked QAM256 13 855000000 Hz 5.6 dBmV 44.6 dB 6.89E+08 0 0    
2 Locked QAM256 1 783000000 Hz 6.4 dBmV 45.2 dB 6.89E+08 0 0    
3 Locked QAM256 2 789000000 Hz 6.4 dBmV 45.1 dB 6.89E+08 0 0    
4 Locked QAM256 3 795000000 Hz 6.3 dBmV 45.0 dB 6.89E+08 0 0    
5 Locked QAM256 4 801000000 Hz 6.3 dBmV 45.0 dB 6.89E+08 0 0    
6 Locked QAM256 5 807000000 Hz 6.2 dBmV 44.9 dB 6.89E+08 0 0    
7 Locked QAM256 6 813000000 Hz 6.0 dBmV 44.9 dB 6.89E+08 0 0    
8 Locked QAM256 7 819000000 Hz 5.9 dBmV 44.8 dB 6.89E+08 0 0    
9 Locked QAM256 8 825000000 Hz 5.7 dBmV 44.8 dB 6.89E+08 0 0    
10 Locked QAM256 9 831000000 Hz 5.7 dBmV 44.8 dB 6.89E+08 0 0    
11 Locked QAM256 10 837000000 Hz 5.8 dBmV 44.7 dB 6.89E+08 0 0    
12 Locked QAM256 11 843000000 Hz 5.9 dBmV 44.8 dB 6.89E+08 0 0    
13 Locked QAM256 12 849000000 Hz 5.8 dBmV 44.7 dB 6.89E+08 0 0    
14 Locked QAM256 14 861000000 Hz 5.4 dBmV 44.5 dB 6.89E+08 0 0    
15 Locked QAM256 15 867000000 Hz 5.4 dBmV 44.6 dB 6.89E+08 0 0    
16 Locked QAM256 16 873000000 Hz 5.5 dBmV 44.4 dB 6.89E+08 0 0    
17 Locked QAM256 17 879000000 Hz 5.5 dBmV 44.4 dB 6.89E+08 0 0    
18 Locked QAM256 18 885000000 Hz 5.8 dBmV 44.7 dB 6.89E+08 0 0    
19 Locked QAM256 19 891000000 Hz 5.6 dBmV 44.6 dB 6.89E+08 0 0    
20 Locked QAM256 20 897000000 Hz 5.8 dBmV 44.5 dB 6.89E+08 0 0    
21 Locked QAM256 21 903000000 Hz 5.7 dBmV 44.5 dB 6.89E+08 0 0    
22 Locked QAM256 22 909000000 Hz 5.9 dBmV 44.6 dB 6.89E+08 0 0    
23 Locked QAM256 23 915000000 Hz 6.0 dBmV 44.5 dB 6.89E+08 0 0    
24 Locked QAM256 24 921000000 Hz 5.9 dBmV 44.5 dB 6.89E+08 0 0    
25 Locked QAM256 25 927000000 Hz 6.1 dBmV 44.7 dB 6.89E+08 0 0    
26 Locked QAM256 26 933000000 Hz 6.1 dBmV 44.6 dB 6.89E+08 0 0    
27 Locked QAM256 27 939000000 Hz 6.0 dBmV 44.6 dB 6.89E+08 0 0    
28 Locked QAM256 28 945000000 Hz 6.2 dBmV 44.6 dB 6.89E+08 0 0    
29 Locked QAM256 29 951000000 Hz 6.4 dBmV 44.5 dB 6.89E+08 0 0    
30 Locked QAM256 30 957000000 Hz 6.5 dBmV 44.5 dB 6.89E+08 0 0    
31 Locked QAM256 31 963000000 Hz 6.6 dBmV 44.7 dB 6.89E+08 0 0    
32 Locked QAM256 32 969000000 Hz 6.5 dBmV 44.9 dB 6.89E+08 0 0    
   
 
Upstream Bonded Channels  
Channel Lock Status Modulation Channel ID Frequency Power            
1 Locked ATDMA 1 17600000 Hz 40.8 dBmV            
2 Locked ATDMA 2 24000000 Hz 41.3 dBmV            
3 Locked ATDMA 3 30400000 Hz 41.8 dBmV            
4 Locked ATDMA 4 36800000 Hz 41.3 dBmV            
5 Not Locked Unknown 0 0 Hz 0.0 dBmV            
6 Not Locked Unknown 0 0 Hz 0.0 dBmV            
7 Not Locked Unknown 0 0 Hz 0.0 dBmV            
8 Not Locked Unknown 0 0 Hz 0.0 dBmV            
   
 
Downstream OFDM Channels  
Channel Lock Status Modulation / Profile ID Channel ID Frequency Power SNR / MER Active Subcarrier Number Range Unerrored Codewords Correctable Codewords Uncorrectable Codewords  
1 Locked 0, 1, 2, 3 159 348000000 Hz 4.4 dBmV 43.5 dB 1108 ~ 2987 7.53E+08 1.87E+08 0  
2 Not Locked 0 0 0 Hz 2.6 dBmV 0.0 dB 0 ~ 4095 0 0 0  
   

2020-10-09, 20:52:42 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=;CM-QOS=1.1;CM-VER=3.1;
2020-10-09, 20:52:13 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=;CMTS-MAC=CM-QOS=1.1;CM-VER=3.1;
2020-10-09, 20:42:26 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC= CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
2020-10-09, 20:42:01 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
2020-10-09, 20:37:00 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC=;CMTS-MAC=;CM-QOS=1.1;CM-VER=3.1;
2020-10-09, 20:36:32 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC;CMTS-MAC=CM-QOS=1.1;CM-VER=3.1;
2020-10-09, 20:35:01 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC= ;CMTS-MAC= ;CM-QOS=1.1;CM-VER=3.1;
2020-10-09, 20:34:23 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC= ;CMTS-MAC= ;CM-QOS=1.1;CM-VER=3.1;
2020-10-09, 20:32:07 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC= ;CMTS-MAC= ;CM-QOS=1.1;CM-VER=3.1;
2020-10-09, 20:31:32 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC= ;CMTS-MAC= ;CM-QOS=1.1;CM-VER=3.1;
2020-10-09, 20:29:42 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC= ;CMTS-MAC= ;CM-QOS=1.1;CM-VER=3.1;
2020-10-09, 20:29:08 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC= ;CMTS-MAC= ;CM-QOS=1.1;CM-VER=3.1;
2020-10-09, 20:12:23 Notice (6) CM-STATUS message sent. Event Type Code: 24; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC= ;CMTS-MAC= ;CM-QOS=1.1;CM-VER=3.1;
2020-10-09, 20:11:26 Notice (6) CM-STATUS message sent. Event Type Code: 16; Chan ID: 159; DSID: N/A; MAC Addr: N/A; OFDM/OFDMA Profile ID: 0.;CM-MAC= ;CMTS-MAC= ;CM-QOS=1.1;CM-VER=3.1;

Why am I getting these notices?

  • suj's avatar
    suj
    New Contributor
    5 years ago

    Power level on my modem look good,  yet get errors. Someone at Cox must know why these errors are going on. 

  • Dave9's avatar
    Dave9
    Contributor III
    5 years ago

    This is a bit odd because it's showing OFDM failure (event type 16) on profile 0, yet you have no uncorrectables on the ODFM channel. Signals are basically perfect. I'm surprised that it's showing on profile 0 and not profile 2 or 3. Are you getting any packet loss? How are speed tests? If those are fine then it's not a major worry. Could even be a bug in the firmware or logging. With signals that good I don't think this is a real problem.

    • suj's avatar
      suj
      New Contributor
      5 years ago

      Thanks for the reply

      Speeds are at times.. dead on.. but at at other times not so good.  Mostly issues seen on Video conference calls, where the other side is not able to hear (distorted). 

      • Dave9's avatar
        Dave9
        Contributor III
        5 years ago

        Considering your other thread where you posted about T3 timeouts that makes sense. A T3 timeout will cause problems with your outgoing audio and video.