Forum Discussion

jfh's avatar
jfh
New Contributor
3 years ago

Netflix won't connect and Zoom crashing

Zoom crashing more and more often different times of day. Also Netflix won't connect...just goes round and round and says try again later. Assuming it is my internet instability. Why?????

2 Replies

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    @Jfh

    I apologize for the experience and would love the opportunity to investigate your concern. I completely understand your frustration as sometimes there are situations that are not handled in the best possible way. If you somehow find the willingness to email our team, please send your account details to cox.help@cox.com


    Jonathan J
    Cox Moderator
  • bearone2's avatar
    bearone2
    Contributor III

    you need a faster connect speed. 20mbps won't run live baseball without buffering (round & round)!!