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SB-Cox-User's avatar
SB-Cox-User
New Contributor
7 years ago

Netflix in Santa Barbara / Goleta Very Slow(multiple locations)

Beginning on or about January 3, 2018, Netflix performance in our neighborhood began to be terrible.  My overall internet connection remains great as seen in this speedtest.net screenshot (and Cox...
Netflix Santa Barbara Slow
DustinP's avatar
DustinP
Moderator
7 years ago
aob90,

There have been tickets to investigate and have been resolved. Are you using multiple devices to stream Netflix and get the same results? We want to see what you're seeing. Please run a couple traceroutes to the Netflix server IP address on your device, or devices. You may share them here, or email them to us at cox.help@cox.com