My netgear nighthawk router is not connecting to the modem

Hello Angel,

Try to reset all of the devices including the laptop at the same time. Can you see the Wifi network names on the laptop list of available networks? If not, please reach us on Twitter at @CoxHelp, visit us on Facebook, or email us at cox.help@cox.com. Provide us the name on the account with the complete service address with a link to this thread so we can get started.

Crystal S. Cox Support Forum Moderator