Forum Discussion

Tom_Le's avatar
Tom_Le
New Contributor
6 years ago

MS Outlook on laptop vs IPhone

I could not get some emails from my MS Outlook on my laptop, but it appears in my IPhone Cox email recently, within the last couple of days. They work fine before that, meaning I can get the same emails from both devices. Please help. Thanks

    • Tom_Le's avatar
      Tom_Le
      New Contributor
      6 years ago

      Well, I can still receive some but not all the emails in my laptop.

    • KevinM2's avatar
      KevinM2
      Former Moderator
      6 years ago
      Hi Tom, are your settings set to IMAP or POP? Can you please send yourself a test email on MS Outlook and see if you can receive that email? -Kevin M. Cox Support Forum Moderator
  • Bruce's avatar
    Bruce
    Honored Contributor III
    6 years ago

    Are you using an email client on your iPhone?

    • Tom_Le's avatar
      Tom_Le
      New Contributor
      6 years ago

      I don't know that, can you explain what is an email client?

      • Bruce's avatar
        Bruce
        Honored Contributor III
        6 years ago

        An email client is anything other than using your browser, such as Microsoft Outlook, Apple Mail, Mozilla T-bird, etc.  It's a 3rd-party program.