MOTOROLA MG755O ISSUES ROANOKE
Does anybody on Cox have a working Motorola MG7550 AC1900 modem\router? My wireless network is slow and devices are slow establishing a connection. Devices sometimes timeout attempting to establish ...
Forum Discussion
Hi David, your modem levels look quite nice. I'm not seeing any packet loss, timeouts, or noise. Are you able to provide results of a hard-wired (not WiFi) speed test for us? I'd like to see what download and upload speeds you're receiving. Also, is this happening on the 2.4 GHz, 5 GHz networks or both?
The 2.4 GHz band offers better Wifi coverage, but is prone to more congestion due to heavy network traffic. The 5 GHz band offers less range, but delivers faster speeds thanks to less congestion and wider channels. Here is some additional information on ways to improve your WiFi service:
www.cox.com/.../fixing-slow-wifi.html
www.cox.com/.../understanding-speed-test-results.html
If your download and upload speeds are within the normal range, then you may be experiencing WiFi interference. -Kevin M. Cox Support Forum Moderator
The 2.4 GHz band offers better Wifi coverage, but is prone to more congestion due to heavy network traffic. The 5 GHz band offers less range, but delivers faster speeds thanks to less congestion and wider channels. Here is some additional information on ways to improve your WiFi service:
www.cox.com/.../fixing-slow-wifi.html
www.cox.com/.../understanding-speed-test-results.html
If your download and upload speeds are within the normal range, then you may be experiencing WiFi interference. -Kevin M. Cox Support Forum Moderator
I will have to move desktop to the room where the modem is. I will that this morning and compile some some speed statistics. Also occasionally I do get some T3 timeout events. I have tried to research these but can't find anything specific about their cause.
The modem we had before the Motorola MG7550 worked fine. The connection speed seemed okay and we had no issues connecting to it. It was getting old so we thought we were trading up. The old modem was a Cisco
