Modem/Router Combo Internet Issues
Hello, all. I have the modem/router combo unit from Cox, a Technicolor CGM4140COM. At seemingly random intervals, my speeds drop to 2% of my plan speed. It doesn't matter if it's my wirred connecti...
Forum Discussion
Hi, Lars. I'm really sorry for the speed issues you're having. This may indicate a signal level issue, or network congestion. Either way, we want to get it corrected for you. Please email us the physical address and any other pertinent information to Cox.Help@cox.com with your name and a copy of this forum message. Thank you, in advance.
Last time I tried email, I needed to reach out when the issue was actively occuring (and not resetting the modem) which was difficult to do while working from home. I'll try that anyway though since email did seem to be trying harder than chat and their canned-answers. Thanks, Chris.
