Forum Discussion

randelfi's avatar
randelfi
New Contributor
7 years ago

Modem reset recommended by FBI

I have a Cox-issued ArrisGW cable modem, is it susceptible to the VPNFilter malware that the FBI is warning about? Does Cox post regular updates to router firmware? What is Cox's recommendation with respect to this threat? Thank you!

  • ColleenD's avatar
    ColleenD
    Moderator
    7 years ago
    Randelfi, we're notifying affected customers by email. If you didn't get an email you don't need to take any action.

    WiderMouthOpen, thanks for providing the list :) -Colleen D. Cox Support Forums Moderator.