Forum Discussion

cvos34's avatar
cvos34
New Contributor III
4 years ago

Modem password

I went to check my modem today and was greeted with a password login screen. I did not have this before. I entered the basic admin and password but it did not work. I did a reset twice and still can not get in. How can i get in the modem now?

  • JonathanJ's avatar
    JonathanJ
    Former Moderator
    4 years ago
    @Cvos34
    You would need to look in your owner's manual if you're referring to a stand-alone modem.

    Jonathan J
    Cox Moderator
  • dennisb's avatar
    dennisb
    New Contributor II
    4 years ago

    I have the exact same issue.

    Modem is the cox supplied Aris CM8200A

    This modem never had a password before, but now has one after a Cox firmware update.

    None of the default passwords found online work, and the cox online manual does not even mention a password.